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Family Support - Early Help Hub

What is Cubitt Town Primary Early Help?

Early Help is an approach we use and not a service.

Our primary aim is to identify needs early and to make sure that appropriate support is put into place.  Families need support from a wide range of agencies. We recognise that other agencies will be able to support families based on their specialised work.  Therefore, our role is often to signpost families to the resources that will best support their needs.

  • Identify children and their families who would benefit from Early Help utilising the Tower Hamlets thresholds
  • Undertake an assessment of the need for Early Help using the Tower Hamlets approved Early Help assessment where this is appropriate
  • Ensure signposting of targeted Early Help services to address the assessed needs of a child and family which focuses on activity to significantly improve the outcomes for the child
  • Share information on that provision which is consistent with the child’s welfare and with due regard to confidentiality

You can also drop into school at any time and ask to speak to Jacqui or Karen about a problem on 020 7987 4362 or via Class Dojo.

Designated safeguarding leads: Karen Ward / Robyn Bruce  

Deputy designated safeguarding leads: Jacqui Jenkins, Angie Drew, Nicky Pear

School Early help team: Karen Ward, Jacqui Jenkins, Angie Drew

Local Services

Tower Hamlets Early Help Hub

The Early Help Hub works with families or young people who would like some extra support to deal with a difficult situation. Getting help early can stop things from getting worse and becoming harder to manage.

Calls to the Children Services Hotline (020 7364 5006) and the online enquiry form are directed through to the Early Help Hub.

  • Parents can self- refer parents/children to the Early Help Hub
  • Teachers, SENCO, Attendance Officer and Support Staff can refer parents to the Early Help Hub
  • This service is voluntary 

Cubitt Town Community House

Our Community House provides workshops to help parents/carers to support their child’s/children's education and their own personal development.

Need help with the cost of living crisis? The Community House website has a page full of help and support, as well as organisation you can contact.

Solace in Tower Hamlets

Tower Hamlets SASS is a crisis intervention service, which provides advice and support to people aged 16+ in Tower Hamlets who are currently experiencing domestic abuse. Priority for ongoing support will be given to victim/survivors who are identified as high risk, homeless, or experiencing economic abuse.

Children Centres

Family Information Service / Local Offer 

The Family Information Service (FIS) provides free, impartial information and advice on a variety of services for children and young people (from birth to 25 years old), parents and families. The service operates a telephone helpline and drop-in service from Monday to Friday, 9am to 5pm.

Useful Websites

Emotional Wellbeing Support